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Frequently Asked Questions

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I just purchased the MAX Kit, and I realize I don't have enough space to install all of the pieces. What should I do?

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Alayna Young
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Alayna Young
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If you do not have the space to install the MINI Door Shield and the Jamb Shield together on your door (about the thickness of 2 quarters), we recommend that you purchase a PRO Kit. If you have already purchased your kit, you can try the following steps.

1). Overtighten the screws in the middle hinge and hinge shield - this will often pull the door away from the lock side of the jamb and will give you more space.

2). Overtighten the screws in the lock area of the Jamb Shield - this should also give you more space for the components to fit. 3). Purchase PRO Door Shields - Customers, who have purchased a MAX or MINI kit can get 50% off of PRO Door Shields. Just Contact Us by sending a case and type "PRO DOOR SHIELDS NEEDED" in the subject line. We will send you a promotion code. We have found that this costs about the same amount as it will to send the product back.

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